We live by our values
To us, our values are more than just words. They govern the way The Møller Centre does business. Indeed, a significant part of our recruitment process for anyone joining our team is focused around ensuring that their personal values closely align with ours.
The Møller Centre Values
Trust:
- Generating and creating trust
- Demonstrating/giving trust
- Working towards trust
- Trusting people to be on time and to finish promptly
Integrity:
- Honesty
- Doing what we say we will do
- Acting with good intention
- Fundamental
- Taking an ethical stance
Getting it right for the client and each other:
- Mutual respect
- Reciprocal behaviour
- Putting ourselves in their shoes
- Having a professional approach
- Respecting each other
- Going for excellence and clarity
- Seeing the bigger picture
- Seeing it all through to a proper conclusion
- Being responsible
- Understanding the complete customer experience
- Paying attention to detail
The Møller Centre Customer Promise:
- The Customer is at the centre of our service and all that we do
- We will actively listen to your needs and understand and aim to exceed your expectations
- Your needs will be met using the best solutions proactively and with flexibility
- You will receive a warm, friendly welcome from all our staff at all times
- A professional, focused, well trained team will support you and your event
- We will always provide a focused and comfortable environment.
Naturally, client feedback is a critical part of both our continuous improvement process and a core input to our planned capital expenditure.
Corporate Social Responsibility
Environmental Policy
The Møller Centre is committed to continuous environmental improvement through its services, processes and operations.
From purchasing through to service delivery, we strive to ensure all products purchased – whether perishable, disposable, packaged and/or energy consuming - come from suppliers who not only comply with all national environmental legislation but also share our environmental values.
Best practice is shared, and new environmentally friendly initiatives are identified through our staff ‘Green Committee’ and our auditing, training and recycling programmes. This ensures that caring for the environment is at the foremost of our operations.
"The Møller Centre combines state of the art facilities with world-class customer service. The staff are never satisfied, continually improving the service at the slightest suggestion."
